Tessie incident

Tracking data delayed

Major Resolved View vendor source →

Tessie experienced a major incident on March 25, 2024 affecting Current status by service (Dashboard) and Current status by service (Apps & API), lasting 4h 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2024, 01:00 AM UTC
Resolved
Mar 25, 2024, 05:50 AM UTC
Duration
4h 50m
Detected by Pingoru
Mar 25, 2024, 01:00 AM UTC

Affected components

Current status by service (Dashboard)Current status by service (Apps & API)

Update timeline

  1. investigating Mar 25, 2024, 01:00 AM UTC

    We're experiencing database connectivity issues which are affecting access to historical data. Tracking data may be temporarily delayed or unavailable.

  2. resolved Mar 25, 2024, 05:50 AM UTC

    Connectivity issues have resolved and data is fully caught up and available.