Ternoa incident

ERA 166 ISSUES

Minor Resolved View vendor source →

Ternoa experienced a minor incident on September 27, 2022 affecting Mainnet Cluster and Mainnet Indexer and 1 more component, lasting 38d 15h. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2022, 09:03 PM UTC
Resolved
Nov 05, 2022, 01:01 PM UTC
Duration
38d 15h
Detected by Pingoru
Sep 27, 2022, 09:03 PM UTC

Affected components

Mainnet ClusterMainnet IndexerMainnet Dictionnary

Update timeline

  1. investigating Sep 27, 2022, 09:03 PM UTC

    During Era 165, a runtime upgrade was implemented by the tech committee to implement asset pallet. This proposal disturbed the era cycles of the chain. Our blockchain team has been working on the issue since then. A fix is in progress which also impacts the indexer. All staking rewards to validators and nominators will be fully distributed for disturbed eras, as soon as the issue is completely fixed. Thanks for your understanding

  2. investigating Sep 27, 2022, 09:05 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 28, 2022, 10:30 AM UTC

    The issue has been identified and a fix is being implemented. Meanwhile Indexer & Dictionary are fully operational now

  4. resolved Nov 05, 2022, 01:01 PM UTC

    This incident has been resolved.