Terms of Service; Didn't Read incident

Phoenix goes down frequently

Major Resolved View vendor source →

Terms of Service; Didn't Read experienced a major incident on January 22, 2025 affecting Frontends (Phoenix), lasting 5d 22h. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2025, 03:48 PM UTC
Resolved
Jan 28, 2025, 02:46 PM UTC
Duration
5d 22h
Detected by Pingoru
Jan 22, 2025, 03:48 PM UTC

Affected components

Frontends (Phoenix)

Update timeline

  1. investigating Jan 22, 2025, 03:48 PM UTC

    Phoenix is currently going down every so often or responds very slowly. We are looking into it and will report back once we know more.

  2. resolved Jan 28, 2025, 02:46 PM UTC

    We have improved reliability of Phoenix to acceptable levels.