Teradek Core incident

Issues with transcoding servers in Core

Minor Resolved View vendor source →

Teradek Core experienced a minor incident on January 3, 2025 affecting Cloud Streaming Servers, lasting 3d 1h. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2025, 02:45 PM UTC
Resolved
Jan 06, 2025, 03:53 PM UTC
Duration
3d 1h
Detected by Pingoru
Jan 03, 2025, 02:45 PM UTC

Affected components

Cloud Streaming Servers

Update timeline

  1. investigating Jan 03, 2025, 02:45 PM UTC

    We are currently experiencing issues with transcoding servers. Our team is actively working on resolving this, and the issue is expected to be fixed by January 6th. Thank you for your patience.

  2. resolved Jan 06, 2025, 03:53 PM UTC

    The issue with the transcoding server has been resolved.