Tenderly incident
Missing block range on Polygon and Polygon xxplorer lag
Tenderly experienced a minor incident on October 28, 2025 affecting Explorer and Simulator and 1 more component, lasting 2h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 28, 2025, 08:51 AM UTC
We are currently experiencing missing block ranges on the Polygon network, affecting the Node RPC, Simulator, and Alerts services. The Polygon explorer is also experiencing delays. Our team is actively investigating and working to resolve the issue. We apologize for any inconvenience this may cause and appreciate your patience.
- monitoring Oct 28, 2025, 09:39 AM UTC
Alerts and Web3 Actions are experiencing delays for the block range [78,266,299 – 78,266,736]. Our team is actively backfilling the affected blocks to ensure that no alerts or Web3 Actions are skipped — only delayed. The team is also working on resolving Node RPC, Simulator and Explorer delays. We appreciate your patience and apologize for the inconvenience.
- resolved Oct 28, 2025, 10:57 AM UTC
All issues have been resolved. Polygon is fully in sync now and missing blocks have been backfilled.