Tenderly incident

WebSocket Connectivity Issues

Notice Resolved View vendor source →

Tenderly experienced a notice incident on January 27, 2026, lasting 9h 47m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 01:23 PM UTC
Resolved
Jan 27, 2026, 11:11 PM UTC
Duration
9h 47m
Detected by Pingoru
Jan 27, 2026, 01:23 PM UTC

Update timeline

  1. investigating Jan 27, 2026, 01:23 PM UTC

    We are currently experiencing issues with WebSocket connections, which may cause connectivity problems with Virtual Testnets. Alerts and Web3 Actions are also impacted, and notifications are currently delayed by approximately 1 hour.

  2. identified Jan 27, 2026, 02:33 PM UTC

    The issue has been identified and fix is being implemented.

  3. monitoring Jan 27, 2026, 05:06 PM UTC

    We have mitigated the issues on Virtual Testnets WebSocket connections and this feature should be fully functional. Alerts (currently being monitored) - notifications will be back in real time 17:30 UTC Web3 Actions (currently being monitored) - notifications will be back in real time - transaction based actions - 17:30 UTC - block based actions - 19:00 UTC

  4. monitoring Jan 27, 2026, 08:55 PM UTC

    Alerts have been fully returned to normal. Web3 Actions are still due to catch up and return to real time notifications.

  5. resolved Jan 27, 2026, 11:11 PM UTC

    Web3 Actions have been returned to normal functioning and real time notifications.