Tenant Turner incident

Connectivity slowness

Minor Resolved View vendor source →

Tenant Turner experienced a minor incident on July 12, 2021 affecting Tenant Turner, lasting 20h 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2021, 04:51 PM UTC
Resolved
Jul 13, 2021, 01:36 PM UTC
Duration
20h 45m
Detected by Pingoru
Jul 12, 2021, 04:51 PM UTC

Affected components

Tenant Turner

Update timeline

  1. investigating Jul 12, 2021, 04:51 PM UTC

    We are seeing slow server responsiveness and connectivity delays. Customers have reported receiving "This site can't be reached" messages. We are investigating and will provide updates as they are available.

  2. investigating Jul 12, 2021, 06:08 PM UTC

    We received communication from Microsoft that multiple of their hosting customers are having similar server connectivity issues. We continue to monitor.

  3. investigating Jul 13, 2021, 01:34 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jul 13, 2021, 01:36 PM UTC

    Systems have returned to normal operating capacity.