Tenable incident

Tenable Cloud Security: Scan delays in AustraliaEast

Major Resolved View vendor source →

Tenable experienced a major incident on November 4, 2025 affecting AE1 and AU1 and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2025, 08:46 AM UTC
Resolved
Nov 05, 2025, 09:05 AM UTC
Duration
1d
Detected by Pingoru
Nov 04, 2025, 08:46 AM UTC

Affected components

AE1AU1BR1CA1EU1IN1JP1KR1SG1UK1

Update timeline

  1. investigating Nov 04, 2025, 08:46 AM UTC

    We are aware of and actively investigating scan delays that are impacting for certain users in Azure. We will provide periodic updates as our engineers continue working on this issue. The issue is related to an ongoing incident with our cloud service provider.

  2. investigating Nov 04, 2025, 09:37 AM UTC

    We are continuing to investigate this issue.

  3. identified Nov 04, 2025, 11:34 AM UTC

    Our cloud provider has identified the cause of the problem and is working to implement a fix for the issue.

  4. identified Nov 04, 2025, 11:38 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Nov 04, 2025, 02:24 PM UTC

    Our cloud provider has implemented a fix for the issue and we are now monitoring the recovery.

  6. monitoring Nov 05, 2025, 12:03 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Nov 05, 2025, 09:05 AM UTC

    The issue has been resolved. We are sorry for the disruption and inconvenience.