Tenable incident

Tenable Vulnerability Management: Licensed Asset Count Display Issue

Major Resolved View vendor source →

Tenable experienced a major incident on November 6, 2025 affecting AP-SYD-1 and BR01 and 1 more component, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2025, 10:28 AM UTC
Resolved
Nov 07, 2025, 01:11 PM UTC
Duration
1d 2h
Detected by Pingoru
Nov 06, 2025, 10:28 AM UTC

Affected components

AP-SYD-1BR01CA01FRAIN01JP01SINGUAE01UK-LON-1US-1A

Update timeline

  1. investigating Nov 06, 2025, 10:28 AM UTC

    We are aware of and actively investigating an issue causing the number of licensed assets to temporarily display as 10,000 for certain users. We will provide periodic updates as our engineers continue working on this issue.

  2. investigating Nov 06, 2025, 03:53 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 06, 2025, 03:59 PM UTC

    We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

  4. identified Nov 06, 2025, 07:16 PM UTC

    Our engineering team is continuing to work on a fix for this issue.

  5. identified Nov 07, 2025, 04:44 AM UTC

    Our engineering team is continuing to work on a fix for this issue.

  6. monitoring Nov 07, 2025, 10:38 AM UTC

    We have implemented a fix for the issue and are monitoring the recovery.

  7. resolved Nov 07, 2025, 01:11 PM UTC

    The issue has been resolved. We are sorry for the disruption and inconvenience.