Tenable incident

Tenable One - Exposure Management: Third-Party Data connectors sync issues

Minor Resolved View vendor source →

Tenable experienced a minor incident on November 20, 2025 affecting us-1a and us-2a and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2025, 05:51 PM UTC
Resolved
Nov 20, 2025, 06:36 PM UTC
Duration
45m
Detected by Pingoru
Nov 20, 2025, 05:51 PM UTC

Affected components

us-1aus-2amssp-us-1 (us07)ap-syd-1br01frain01jp01uk-lon-1uae01

Update timeline

  1. investigating Nov 20, 2025, 05:51 PM UTC

    We are aware of and actively investigating Tenable One Exposure Management third-party data connectors failing to sync. We will provide periodic updates as our engineers continue working on this issue.

  2. identified Nov 20, 2025, 06:15 PM UTC

    We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

  3. monitoring Nov 20, 2025, 06:25 PM UTC

    We have implemented a fix for the issue and are monitoring the recovery.

  4. monitoring Nov 20, 2025, 06:30 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 20, 2025, 06:36 PM UTC

    The issue has been resolved. We are sorry for the disruption and inconvenience.