Tenable experienced a major incident on December 5, 2025 affecting AP-SYD-1 and Tenable Website and 1 more component, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 05, 2025, 09:20 AM UTC
We are aware of and actively investigating login and performance issues currently impacting all functionality within all environments. The issue is related to an ongoing incident with our cloud service provider. We will provide periodic updates as our engineers continue working on this issue.
- identified Dec 05, 2025, 09:24 AM UTC
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
- monitoring Dec 05, 2025, 09:25 AM UTC
We have implemented a fix for the issue and are monitoring the recovery.
- resolved Dec 05, 2025, 10:27 AM UTC
The issue has been resolved. We are sorry for the disruption and inconvenience.