Tenable incident

Tenable One - Exposure Management: Missing Attack Path Data

Major Resolved View vendor source →

Tenable experienced a major incident on December 18, 2025 affecting us-1a and us-2a and 1 more component, lasting 5d 3h. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 03:34 PM UTC
Resolved
Dec 23, 2025, 06:34 PM UTC
Duration
5d 3h
Detected by Pingoru
Dec 18, 2025, 03:34 PM UTC

Affected components

us-1aus-2aus-4a

Update timeline

  1. investigating Dec 18, 2025, 03:34 PM UTC

    We are aware of and actively investigating missing attack path data for certain users. We will provide periodic updates as our engineers continue working on this issue.

  2. identified Dec 18, 2025, 05:01 PM UTC

    We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

  3. identified Dec 18, 2025, 07:55 PM UTC

    Our engineering team is continuing to work on a fix for this issue.

  4. identified Dec 18, 2025, 10:29 PM UTC

    Our engineering team is continuing to work on a fix for this issue.

  5. identified Dec 18, 2025, 10:29 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Dec 18, 2025, 10:31 PM UTC

    We are continuing to work on a fix for this issue.

  7. identified Dec 18, 2025, 10:31 PM UTC

    We are continuing to work on a fix for this issue.

  8. identified Dec 18, 2025, 10:39 PM UTC

    We are continuing to work on a fix for this issue.

  9. identified Dec 19, 2025, 01:33 AM UTC

    Our engineering team is continuing to work on a fix for this issue.

  10. identified Dec 19, 2025, 07:11 AM UTC

    Our engineering team is continuing to work on a fix for this issue.

  11. identified Dec 19, 2025, 12:53 PM UTC

    Our engineering team is continuing to work on a fix for this issue.

  12. identified Dec 19, 2025, 03:53 PM UTC

    Our engineering team is continuing to work on a fix for this issue.

  13. monitoring Dec 19, 2025, 05:11 PM UTC

    We have implemented a fix for the issue and are monitoring the recovery. Missing Attack Path data restoration is still in progress for affected customers.

  14. monitoring Dec 20, 2025, 06:09 PM UTC

    We implemented a fix for the issue and continue to monitor the recovery.

  15. monitoring Dec 22, 2025, 09:24 PM UTC

    We implemented a fix for the issue and continue to monitor the recovery.

  16. resolved Dec 23, 2025, 06:34 PM UTC

    The issue has been resolved. We are sorry for the disruption and inconvenience.