Tenable incident

Tenable Vulnerability Management: Scan delays and Scan jobs aborting

Major Resolved View vendor source →

Tenable experienced a major incident on December 31, 2025 affecting AP-SYD-1 and BR01 and 1 more component, lasting 17h 13m. The incident has been resolved; the full update timeline is below.

Started
Dec 31, 2025, 02:37 AM UTC
Resolved
Dec 31, 2025, 07:50 PM UTC
Duration
17h 13m
Detected by Pingoru
Dec 31, 2025, 02:37 AM UTC

Affected components

AP-SYD-1BR01CA01FRAIN01JP01SINGUAE01UK-LON-1US-1A

Update timeline

  1. investigating Dec 31, 2025, 02:37 AM UTC

    We are aware of and actively investigating an issue with scan delays. We will provide periodic updates as our engineers continue working on this issue.

  2. investigating Dec 31, 2025, 03:47 AM UTC

    We are aware of and actively investigating scan delays and scan jobs aborting that are impacting Cloud Scanners for certain users. We will provide periodic updates as our engineers continue working on this issue.

  3. identified Dec 31, 2025, 04:19 AM UTC

    We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

  4. monitoring Dec 31, 2025, 05:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 31, 2025, 07:50 PM UTC

    This incident has been resolved.