Tenable incident

Scan processing delays for long running scans

Minor Resolved View vendor source →

Tenable experienced a minor incident on January 16, 2026 affecting us-4a, lasting 15h 57m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2026, 11:34 PM UTC
Resolved
Jan 17, 2026, 03:31 PM UTC
Duration
15h 57m
Detected by Pingoru
Jan 16, 2026, 11:34 PM UTC

Affected components

us-4a

Update timeline

  1. investigating Jan 16, 2026, 11:34 PM UTC

    We are aware of and actively investigating scan latencies issues that are impacting scan processing on long running scans for certain users. We will provide periodic updates as our engineers continue working on this issue.

  2. investigating Jan 17, 2026, 02:14 AM UTC

    Our engineering team continues to investigate this issue.

  3. investigating Jan 17, 2026, 04:19 AM UTC

    Our engineering team continues to investigate this issue.

  4. investigating Jan 17, 2026, 06:51 AM UTC

    Our engineering team continues to investigate this issue.

  5. resolved Jan 17, 2026, 03:31 PM UTC

    Scan latencies issues impacting scan processing on long running scans for certain issues has now been resolved.