Tenable incident

Errors encountered while using Asset/Search functions

Major Resolved View vendor source →

Tenable experienced a major incident on March 24, 2026 affecting AP-SYD-1 and BR01 and 1 more component, lasting 3h 58m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 02:47 PM UTC
Resolved
Mar 24, 2026, 06:45 PM UTC
Duration
3h 58m
Detected by Pingoru
Mar 24, 2026, 02:47 PM UTC

Affected components

AP-SYD-1BR01CA01FRAIN01JP01SINGUK-LON-1US-1AUS-2A

Update timeline

  1. investigating Mar 24, 2026, 02:47 PM UTC

    We are aware of and actively investigating customers seeing errors with Asset/Search functions. We will provide periodic updates as our engineers continue working on this issue.

  2. investigating Mar 24, 2026, 02:54 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 24, 2026, 04:17 PM UTC

    We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

  4. monitoring Mar 24, 2026, 04:22 PM UTC

    We have implemented a fix for the issue and are monitoring the recovery.

  5. resolved Mar 24, 2026, 06:45 PM UTC

    The issue has been resolved. We are sorry for the disruption and inconvenience.