TempWorks incident

Slowness/Timeout Errors in Enterprise, Beyond, and HRCenter

Major Resolved View vendor source →

TempWorks experienced a major incident on March 4, 2024 affecting Beyond and HRCenter (Employee) and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2024, 07:58 PM UTC
Resolved
Mar 04, 2024, 09:02 PM UTC
Duration
1h 4m
Detected by Pingoru
Mar 04, 2024, 07:58 PM UTC

Affected components

BeyondHRCenter (Employee)RDP Web AccessHRCenter (Admin)

Update timeline

  1. investigating Mar 04, 2024, 07:58 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 04, 2024, 07:59 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 04, 2024, 08:05 PM UTC

    We are continuing to investigate this issue.

  4. identified Mar 04, 2024, 08:23 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Mar 04, 2024, 08:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Mar 04, 2024, 09:02 PM UTC

    This incident has been resolved.