TempWorks incident

Service Impact Affecting Multiple Products

Critical Resolved View vendor source →

TempWorks experienced a critical incident on December 18, 2024 affecting Beyond and API and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2024, 04:35 PM UTC
Resolved
Dec 18, 2024, 04:56 PM UTC
Duration
21m
Detected by Pingoru
Dec 18, 2024, 04:35 PM UTC

Affected components

BeyondAPIHRCenter (Employee)Enterprise Data PortalsRDP Web AccessLogin ServerRDP GatewayHRCenter (Admin)RDP Connection BrokerReport Server

Update timeline

  1. identified Dec 18, 2024, 04:35 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Dec 18, 2024, 04:36 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Dec 18, 2024, 04:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 18, 2024, 04:56 PM UTC

    This incident has been resolved.