TempWorks incident

Intermittent Connection Issues in Enterprise

Minor Resolved View vendor source →

TempWorks experienced a minor incident on April 9, 2025 affecting Enterprise Data Portals and RDP Web Access and 1 more component, lasting 5h 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2025, 04:57 PM UTC
Resolved
Apr 09, 2025, 10:00 PM UTC
Duration
5h 2m
Detected by Pingoru
Apr 09, 2025, 04:57 PM UTC

Affected components

Enterprise Data PortalsRDP Web AccessRDP GatewayRDP Connection BrokerRDP Session Hosts

Update timeline

  1. investigating Apr 09, 2025, 04:57 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 09, 2025, 04:57 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 09, 2025, 07:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 09, 2025, 10:00 PM UTC

    This incident has been resolved.