Tempus Ex incident

Docs website is down

Notice Resolved View vendor source →

Tempus Ex experienced a notice incident on June 13, 2023, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:28 PM UTC
Resolved
Jun 13, 2023, 09:55 PM UTC
Duration
2h 27m
Detected by Pingoru
Jun 13, 2023, 07:28 PM UTC

Update timeline

  1. investigating Jun 13, 2023, 07:28 PM UTC

    We have received reports that the docs website (https://docs.tempus-ex.com/) is down, and are currently investigating this issue.

  2. identified Jun 13, 2023, 07:32 PM UTC

    We are continuing to investigate this issue, it appears to be related to an AWS outage currently ongoing and posted at https://health.aws.amazon.com/health/status.

  3. monitoring Jun 13, 2023, 09:01 PM UTC

    As AWS services are beginning to recover, the docs page appears to be functioning normally. We are continuing to monitor.

  4. resolved Jun 13, 2023, 09:55 PM UTC

    AWS has mostly recovered at this point, and merely has some asynchronous lambda queues to process through. As the docs service continues to work well, we're marking this resolved at this time.