Temporal incident
Some customers in AWS eu-west-1 may experience elevated latencies
Temporal experienced a minor incident on August 7, 2026 affecting eu-west-1, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 05, 2026, 01:17 PM UTC
Customers in AWS eu-west-1 might have experienced degraded API latencies starting 07:00 UTC.
- identified Aug 05, 2026, 01:24 PM UTC
The issue has been identified and remediation work is ongoing. API latencies might remain elevated while work completes.
- identified Aug 05, 2026, 04:05 PM UTC
The remediation work is still in progress. Next update will be posted once this completes.
- identified Aug 05, 2026, 05:29 PM UTC
Remediation has improved overall latency. We continue to monitor while the remaining work completes.
- monitoring Aug 06, 2026, 02:52 AM UTC
Remediation remains in effect, and latency and error rates continue to improve. We are actively monitoring the system to ensure continued stability.
- resolved Aug 07, 2026, 06:26 PM UTC
No further errors and latencies have been observed and systems remain stable. The issue was with capacity related and caused elevated database latencies. The service was scaled up and closely monitored until all latencies resolved.