Temporal incident

Some customers in AWS eu-west-1 may experience elevated latencies

Minor Resolved View vendor source →

Temporal experienced a minor incident on July 20, 2026 affecting eu-west-1, lasting 7h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 01:47 PM UTC
Resolved
Jul 20, 2026, 08:50 PM UTC
Duration
7h 2m
Detected by Pingoru
Jul 20, 2026, 01:47 PM UTC

Affected components

eu-west-1

Update timeline

  1. investigating Jul 20, 2026, 02:17 PM UTC

    Some customers in AWS eu-west-1 may experience elevated latencies starting 13:47 UTC time.

  2. investigating Jul 20, 2026, 02:18 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 20, 2026, 07:11 PM UTC

    As of 17:53 UTC our engineering team has identified the issue and is actively working to restore normal service. We will provide another update as more information becomes available.

  4. monitoring Jul 20, 2026, 07:50 PM UTC

    Our engineering has implemented a fix and we are seeing normal service return to this region. We are continuing to monitor.

  5. resolved Jul 20, 2026, 08:50 PM UTC

    We have continued to see normal activity in this region with latencies holding at pre-incident levels. This incident is now resolved.