TelNet Worldwide experienced a major incident on June 6, 2024, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 06, 2024, 02:02 PM UTC
We have detected issues with logging into the MyPBX platform. Our team and vendors are actively addressing this matter. Further updates will be provided shortly. Please note that phone services are not affected by this issue. Thank you for your patience and cooperation.
- monitoring Jun 06, 2024, 02:41 PM UTC
We have applied a solution and are currently monitoring the system. If you encounter any issues with MyPBX, please contact our Support team at 305-573-5300, Option 3. Thank you.
- resolved Jun 06, 2024, 03:23 PM UTC
This incident has been confirmed as resolved.