Telerivet incident

Web server connectivity issue

Notice Resolved View vendor source →

Telerivet experienced a notice incident on July 17, 2015, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2015, 05:52 AM UTC
Resolved
Jul 17, 2015, 07:52 AM UTC
Duration
2h
Detected by Pingoru
Jul 17, 2015, 05:52 AM UTC

Update timeline

  1. investigating Jul 17, 2015, 05:52 AM UTC

    One of the web servers serving Telerivet web app and telerivet.com went offline at 10:40 PM PDT (~10 minutes ago). Telerivet is now using an alternate web server and should be fully functional. The Telerivet API and message delivery appear to be unaffected.

  2. resolved Jul 17, 2015, 07:52 AM UTC

    The connectivity issue was identified as a hardware failure. The web server has been moved to new hardware to resolve the problem.