Telerivet incident

Datacenter connectivity issue

Critical Resolved View vendor source →

Telerivet experienced a critical incident on December 27, 2015, lasting 15h 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 27, 2015, 05:17 AM UTC
Resolved
Dec 27, 2015, 08:22 PM UTC
Duration
15h 5m
Detected by Pingoru
Dec 27, 2015, 05:17 AM UTC

Update timeline

  1. investigating Dec 27, 2015, 05:17 AM UTC

    Telerivet's data center is currently experiencing network connectivity issues, causing Telerivet services to be inaccessible. More updates will be provided as information becomes available.

  2. identified Dec 27, 2015, 08:51 AM UTC

    Telerivet's datacenter is working to mitigate a large DDoS attack. See http://status.linode.com/incidents/ksvn7mxm8mz2 for updates.

  3. monitoring Dec 27, 2015, 09:17 AM UTC

    Linode appears to have mitigated the DDoS attack in the London data center, and Telerivet is currently online.

  4. resolved Dec 27, 2015, 08:22 PM UTC

    This incident has been resolved. Additional standby servers have been provisioned in a separate datacenter to reduce downtime in case Telerivet's primary data center has another extended outage in the future.