Telerivet incident

Datacenter connectivity issue

Minor Resolved View vendor source →

Telerivet experienced a minor incident on December 30, 2015, lasting 7h 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 30, 2015, 10:39 PM UTC
Resolved
Dec 31, 2015, 06:17 AM UTC
Duration
7h 37m
Detected by Pingoru
Dec 30, 2015, 10:39 PM UTC

Update timeline

  1. investigating Dec 30, 2015, 10:39 PM UTC

    Telerivet's primary data center is currently experiencing DDoS attacks ( http://status.linode.com/incidents/rknrs83pgjxv ), so we have relocated Telerivet to another data center. Some functionality (full-text search, dynamic groups, and SMPP connections) is currently unavailable in the new data center, and we are working to restore those services.

  2. monitoring Dec 30, 2015, 11:48 PM UTC

    Network connectivity at Telerivet's primary data center has apparently returned to normal, so we have returned Telerivet to that data center, and all services are currently operational.

  3. resolved Dec 31, 2015, 06:17 AM UTC

    This incident is marked as resolved, because no network interruptions have been observed in the past several hours. In the meantime, we're actively working on improving our systems to increase reliability and reduce downtime in case of further DDoS attacks targeted at Linode.