Telerivet incident

Errors sending messages to Nexmo

Notice Resolved View vendor source →

Telerivet experienced a notice incident on October 21, 2016, lasting 3d 16h. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2016, 05:26 PM UTC
Resolved
Oct 25, 2016, 09:40 AM UTC
Duration
3d 16h
Detected by Pingoru
Oct 21, 2016, 05:26 PM UTC

Update timeline

  1. identified Oct 21, 2016, 05:26 PM UTC

    Due to a DNS outage in Nexmo's infrastructure, Telerivet is currently encountering errors when sending messages to Nexmo. We are working to resolve this issue.

  2. monitoring Oct 21, 2016, 05:36 PM UTC

    We have temporarily hardcoded the IP addresses of Nexmo's servers on Telerivet's servers, so Nexmo should be working again.

  3. resolved Oct 25, 2016, 09:40 AM UTC

    The outage of Nexmo on Friday was related to the large distributed denial of service attack against Dyn (https://en.wikipedia.org/wiki/October_2016_Dyn_cyberattack). No additional DNS outages have been observed since Friday.