Telerivet experienced a notice incident on February 28, 2017, lasting 3h 8m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Feb 28, 2017, 07:10 PM UTC
Due to an outage in Amazon S3, Telerivet is currently unable to receive or display MMS (multimedia messages) or play voice calls with recorded audio. Telerivet's SMS functionality is not affected by the S3 outage, and voice calls can play text-to-speech or an audio file from a URL outside of Amazon S3.
- resolved Feb 28, 2017, 10:18 PM UTC
The Amazon S3 outage has ended, so MMS and recorded audio are now working in Telerivet. We are planning to integrate with an additional storage provider to mitigate the impact of future S3 outages on Telerivet's service.