Telerivet incident

Message queue issue

Notice Resolved View vendor source →

Telerivet experienced a notice incident on September 19, 2017, lasting 3h 32m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2017, 09:08 PM UTC
Resolved
Sep 20, 2017, 12:40 AM UTC
Duration
3h 32m
Detected by Pingoru
Sep 19, 2017, 09:08 PM UTC

Update timeline

  1. monitoring Sep 19, 2017, 09:08 PM UTC

    At 19:40 UTC, one of Telerivet's message queue servers failed, causing errors when sending messages via the Telerivet web app and REST API. Telerivet's automated failover systems resolved the issue within 45 seconds, and all systems are currently operational.

  2. resolved Sep 20, 2017, 12:40 AM UTC

    This incident has been resolved.