Telerivet incident

Network Connectivity Issues

Major Resolved View vendor source →

Telerivet experienced a major incident on March 25, 2015, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2015, 06:49 PM UTC
Resolved
Mar 25, 2015, 08:23 PM UTC
Duration
1h 34m
Detected by Pingoru
Mar 25, 2015, 06:49 PM UTC

Update timeline

  1. investigating Mar 25, 2015, 06:49 PM UTC

    Currently investigating network connectivity issues affecting multiple servers.

  2. monitoring Mar 25, 2015, 07:45 PM UTC

    Telerivet's data center experienced network issues that resulted in intermittent connectivity to Telerivet's servers. Currently, network connectivity appears to be back to normal, and all Telerivet services are operational.

  3. resolved Mar 25, 2015, 08:23 PM UTC

    Telerivet's data center reports that the packet loss issue has been resolved. In total, the packet loss resulted in a partial outage of Telerivet's services between 18:39 UTC and 19:11 UTC, with intermittent errors observed until 19:29 UTC.