Telerivet incident

Web server connectivity issue

Notice Resolved View vendor source →

Telerivet experienced a notice incident on August 5, 2015, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2015, 04:42 PM UTC
Resolved
Aug 05, 2015, 05:40 PM UTC
Duration
57m
Detected by Pingoru
Aug 05, 2015, 04:42 PM UTC

Update timeline

  1. investigating Aug 05, 2015, 04:42 PM UTC

    One of the web servers serving the Telerivet web app and telerivet.com went offline at 9:33 PM PDT (~8 minutes ago). Telerivet is now using an alternate web server and should be fully functional. The Telerivet API and message delivery appear to be unaffected.

  2. resolved Aug 05, 2015, 05:40 PM UTC

    Telerivet's data center reported a network attack on another server in the data center. They have mitigated the issue and network connectivity has returned to normal. In total, the interruption to of the Telerivet web app lasted approximately 3 to 4 minutes.