Telerivet incident

Delays in Nexmo message delivery

Notice Resolved View vendor source →

Telerivet experienced a notice incident on March 13, 2019 affecting Web Dashboard and REST API, lasting 3h 29m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2019, 08:33 PM UTC
Resolved
Mar 14, 2019, 12:03 AM UTC
Duration
3h 29m
Detected by Pingoru
Mar 13, 2019, 08:33 PM UTC

Affected components

Web DashboardREST API

Update timeline

  1. identified Mar 13, 2019, 08:33 PM UTC

    SMS messages sent via Nexmo in the US and Canada may not be received at this time due to an issue with Nexmo. For more information, see https://www.nexmostatus.com/incidents/jzgfpqrh4dqs .

  2. resolved Mar 14, 2019, 12:03 AM UTC

    This issue has been resolved by Nexmo, and messages that queued during the incident have been delivered. For more information, see https://www.nexmostatus.com/incidents/jzgfpqrh4dqs .