InfraCom incident

Driftstörning hos Telenor / Service Disruption at Telenor

Major Resolved View vendor source →

InfraCom experienced a major incident on September 4, 2025 affecting Infracom PSTN Connectivity (In and Outgoing Public Calls), lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2025, 12:13 PM UTC
Resolved
Sep 04, 2025, 02:35 PM UTC
Duration
2h 22m
Detected by Pingoru
Sep 04, 2025, 12:13 PM UTC

Affected components

Infracom PSTN Connectivity (In and Outgoing Public Calls)

Update timeline

  1. investigating Sep 04, 2025, 12:13 PM UTC

    Telenor har för närvarande en driftstörning. Problem att koppla upp samtal Får ni felrapporter som ni misstänker inte har med störningen att göra så är det viktigt att ange inblandade operatörer i de exempel som skickas in. __ Telenor is currently having a Service Disruption. Problems connecting calls. If you are having issues that is unrelated to this disruption, please contact us.

  2. monitoring Sep 04, 2025, 01:09 PM UTC

    Telenor har identifierat orsaken till störningen. Större påverkan 13:05-13:20 följt av sporadiska problem. Vi fortsätter att monitorera tills klarrapport kommer ifrån Telenor. __ Telenor has identified the cause of the disruption. Major impact from 13:05 to 13:20 followed by sporadic problems. We will continue to monitor until a clearance report is received from Telenor.

  3. resolved Sep 04, 2025, 02:35 PM UTC

    This incident has been resolved.