Teem experienced a major incident on March 9, 2023 affecting Exchange Sync, lasting 4h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Exchange Sync
Update timeline
- investigating Mar 09, 2023, 10:29 PM UTC
We continue an ongoing investigation from our Service Disruption yesterday, March 9, 2023. Users that are trying to sync their calendars are seeing the following error intermittently. "The request failed. The remote server returned an error: (401) Unauthorized."
- resolved Mar 10, 2023, 03:08 AM UTC
We apologize for the inconvenience, this is not an incident. If you're experiencing an issue with calendars, please reach out to our support team at [email protected]. We appreciate your patience.