Teem experienced a critical incident on August 22, 2024 affecting Google Apps Calendar and Exchange Sync, lasting 16h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 22, 2024, 05:51 PM UTC
We are currently experiencing issues with Calendar syncing. Our engineering team has been notified and we'll be updating this status page at 1:51 MST.
- investigating Aug 22, 2024, 07:49 PM UTC
We are continuing to investigate this issue. We'll be updating the status page at 4:51 PM MST
- investigating Aug 22, 2024, 10:49 PM UTC
We are continuing to investigate this issue. We'll be updating the status page at 8:51 PM MST
- investigating Aug 23, 2024, 02:42 AM UTC
We are continuing to investigate this issue. We'll be updating the status page at 12:51 AM MST
- investigating Aug 23, 2024, 06:51 AM UTC
We are continuing to investigate this issue. We'll be updating the status page at 4:51 AM MST
- resolved Aug 23, 2024, 10:11 AM UTC
We have found this issue to be mitigated and is only affecting a small subset of customers that we are working diligently to support and find a resolution. If you are experiencing issues, please don't hesitate to reach out to support.