TechWolf incident

Elevated Error Rate on Skill Engine API Matching

Minor Resolved View vendor source →

TechWolf experienced a minor incident on February 9, 2021 affecting Skill Engine API - EU, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2021, 09:24 AM UTC
Resolved
Feb 09, 2021, 11:08 AM UTC
Duration
1h 44m
Detected by Pingoru
Feb 09, 2021, 09:24 AM UTC

Affected components

Skill Engine API - EU

Update timeline

  1. investigating Feb 09, 2021, 09:24 AM UTC

    We are currently investigating errors occurring in some of the match requests sent to Skill Engine API. Entity management and other functionalities remain fully operational.

  2. identified Feb 09, 2021, 10:00 AM UTC

    We have identified the issue and are in progress of releasing a fix.

  3. monitoring Feb 09, 2021, 10:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 09, 2021, 11:08 AM UTC

    This incident has been resolved.