TechWolf incident

Intermittent 503 errors

Notice Resolved View vendor source →

TechWolf experienced a notice incident on June 15, 2021 affecting Skill Engine API - EU, lasting 3h 28m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2021, 12:41 PM UTC
Resolved
Jun 15, 2021, 04:09 PM UTC
Duration
3h 28m
Detected by Pingoru
Jun 15, 2021, 12:41 PM UTC

Affected components

Skill Engine API - EU

Update timeline

  1. monitoring Jun 15, 2021, 12:41 PM UTC

    We've detected two one-minute spans of unavailability in the past days, linked to the brief unavailability of our authentication provider Auth0. We are monitoring the situation and implementing additional redundancy to prevent this in the future.

  2. resolved Jun 15, 2021, 04:09 PM UTC

    We have implemented an additional redundancy and do not expect any further impact of the issue.