TecAlliance TecDoc experienced a notice incident on May 27, 2025, lasting 9m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 27, 2025, 05:47 AM UTC
Socket timeout, unable to connect to server The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience. Time (UTC) : 2025-05-27T05:42:20
- resolved May 27, 2025, 05:57 AM UTC
This incident has been resolved.