TecAlliance TecDoc experienced a critical incident on May 30, 2024 affecting Aggregate all Regions, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Aggregate all Regions
Update timeline
- investigating May 30, 2024, 02:09 PM UTC
Socket timeout, unable to connect to server The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience. Time (UTC) : 2024-05-30T14:03:42
- resolved May 30, 2024, 02:23 PM UTC
This incident has been resolved.