TecAlliance TecDoc incident

[Pingdom] webservice.tecalliance.services Pegasus-getLinkageTargets has an alert

Notice Resolved View vendor source →

TecAlliance TecDoc experienced a notice incident on May 30, 2024, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2024, 02:55 PM UTC
Resolved
May 30, 2024, 02:59 PM UTC
Duration
4m
Detected by Pingoru
May 30, 2024, 02:55 PM UTC

Update timeline

  1. investigating May 30, 2024, 02:55 PM UTC

    Socket timeout, unable to connect to server The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience. Time (UTC) : 2024-05-30T14:49:45

  2. resolved May 30, 2024, 02:59 PM UTC

    This incident has been resolved.