TecAlliance TecDoc incident

TecDoc Web Service Region Specific Requests send to EU-Central-1 has an alert

Critical Resolved View vendor source →

TecAlliance TecDoc experienced a critical incident on May 30, 2024 affecting EU-Central-1 and Region AWS EU-Central-1, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2024, 03:26 PM UTC
Resolved
May 30, 2024, 03:32 PM UTC
Duration
5m
Detected by Pingoru
May 30, 2024, 03:26 PM UTC

Affected components

EU-Central-1Region AWS EU-Central-1

Update timeline

  1. investigating May 30, 2024, 03:26 PM UTC

    The required string was not found The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues when accessing their regionally specific requests sent through the EU-Central-1 region. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience. Time (UTC) : 2024-05-30T15:21:00

  2. resolved May 30, 2024, 03:32 PM UTC

    This incident has been resolved.