TecAlliance TecDoc incident

[Pingdom] webservice.tecalliance.services Pegasus-getLinkageTargets has an alert

Notice Resolved View vendor source →

TecAlliance TecDoc experienced a notice incident on October 10, 2024, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2024, 06:35 AM UTC
Resolved
Oct 10, 2024, 06:39 AM UTC
Duration
4m
Detected by Pingoru
Oct 10, 2024, 06:35 AM UTC

Update timeline

  1. investigating Oct 10, 2024, 06:35 AM UTC

    Socket timeout, unable to connect to server The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience. Time (UTC) : 2024-10-10T06:29:45

  2. resolved Oct 10, 2024, 06:39 AM UTC

    This incident has been resolved.