Is Tebex Down Right Now? Live Tebex Status & Outages | IsDown incident

Elevated declined payments

Minor Resolved View vendor source →

Is Tebex Down Right Now? Live Tebex Status & Outages | IsDown experienced a minor incident on November 22, 2025 affecting Tebex (Checkout), lasting 17h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2025, 12:15 AM UTC
Resolved
Nov 22, 2025, 05:25 PM UTC
Duration
17h 10m
Detected by Pingoru
Nov 22, 2025, 12:15 AM UTC

Affected components

Tebex (Checkout)

Update timeline

  1. investigating Nov 22, 2025, 12:15 AM UTC

    We are aware of an increase in declined payments affecting some customers due to a downstream issue with one of our card acquirers. The issue has been escalated to the relevant third party, and we are working closely with them to resolve it. We will provide further updates as soon as more information becomes available.

  2. resolved Nov 22, 2025, 05:25 PM UTC

    We have implemented a number of adjustments on our side to help minimise the impact of the issue for affected customers. These measures are intended to provide some stability and reduce disruption while the downstream provider continues working to identify and fix the root cause. We will keep monitoring the situation closely and make further improvements where possible.