Is Tebex Down Right Now? Live Tebex Status & Outages | IsDown incident

Payment Timeouts

Minor Resolved View vendor source →

Is Tebex Down Right Now? Live Tebex Status & Outages | IsDown experienced a minor incident on December 13, 2025 affecting Tebex (Checkout), lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2025, 04:31 PM UTC
Resolved
Dec 13, 2025, 05:35 PM UTC
Duration
1h 4m
Detected by Pingoru
Dec 13, 2025, 04:31 PM UTC

Affected components

Tebex (Checkout)

Update timeline

  1. investigating Dec 13, 2025, 04:31 PM UTC

    We are aware of an issue causing timeouts during payment processing. The problem appears to be related to an upstream provider, and we are currently in communication with them while we investigate. We are also working on an urgent workaround to mitigate the impact.

  2. resolved Dec 13, 2025, 05:35 PM UTC

    We have implemented measures to mitigate the impact, and payment processing appears to have resumed to normal levels. We are continuing to monitor the situation and will react accordingly.