Teamwork Outage History

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Teamwork had 51 outages in the last 2 years totaling 229h 5m of downtime — averaging 2.1 incidents per month.

There were 51 Teamwork outages since November 23, 2024 totaling 229h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.teamwork.com

Major August 14, 2025

Unexpected Teamwork Desk & Chat disruption in the US region

Detected by Pingoru
Aug 14, 2025, 04:40 PM UTC
Resolved
Aug 14, 2025, 05:42 PM UTC
Duration
1h 1m
Affected: Teamwork Desk - US RegionTeamwork Chat - US Region
Timeline · 3 updates
  1. investigating Aug 14, 2025, 04:40 PM UTC

    We are currently investigating an unexpected infrastructure issue affecting users of Teamwork Desk & Teamwork Chat in the US region.

  2. monitoring Aug 14, 2025, 05:12 PM UTC

    We identified the root cause and deployed a mitigation fix. We are now monitoring to ensure services restore fully for all customers affected.

  3. resolved Aug 14, 2025, 05:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 4, 2025

Service Degradation

Detected by Pingoru
Aug 04, 2025, 10:46 PM UTC
Resolved
Aug 04, 2025, 11:34 PM UTC
Duration
47m
Affected: Teamwork Projects - EU RegionTeamwork Desk - EU RegionTeamwork Chat - EU RegionTeamwork Spaces - EU Region
Timeline · 4 updates
  1. investigating Aug 04, 2025, 10:46 PM UTC

    We’re investigating reports of service degradation in our EU region.

  2. identified Aug 04, 2025, 11:12 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 04, 2025, 11:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 04, 2025, 11:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 15, 2025

Loading Issue with Teamwork Desk and Chat

Detected by Pingoru
Jul 15, 2025, 02:31 PM UTC
Resolved
Jul 15, 2025, 02:57 PM UTC
Duration
25m
Affected: Teamwork Desk - US RegionTeamwork Chat - US Region
Timeline · 2 updates
  1. investigating Jul 15, 2025, 02:31 PM UTC

    We are currently investigating loading issues with Teamwork Desk and Chat. Our engineers are working on a solution.

  2. resolved Jul 15, 2025, 02:57 PM UTC

    Our team have investigated, implemented a fix and resolved the issue.

Read the full incident report →

Minor July 10, 2025

Load issues with Teamwork Desk

Detected by Pingoru
Jul 10, 2025, 03:57 PM UTC
Resolved
Jul 10, 2025, 04:12 PM UTC
Duration
15m
Affected: Teamwork Desk - US RegionTeamwork Desk - EU Region
Timeline · 2 updates
  1. investigating Jul 10, 2025, 03:57 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 10, 2025, 04:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 7, 2025

Teamwork Projects & Desk US region loading issues

Detected by Pingoru
Jul 07, 2025, 04:10 PM UTC
Resolved
Jul 07, 2025, 06:28 PM UTC
Duration
2h 18m
Affected: Teamwork Projects - US regionTeamwork Desk - US Region
Timeline · 3 updates
  1. investigating Jul 07, 2025, 04:10 PM UTC

    We're investigating an issue in our infrastructure which is causing loading issues for customers in the US region.

  2. monitoring Jul 07, 2025, 04:33 PM UTC

    We identified the issue as being caused by an unexpected failover in a 3rd party service. Teamwork.com services recovered quickly and we'll continue to monitor for any remaining customer impact over the next few hours.

  3. resolved Jul 07, 2025, 06:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 7, 2025

Teamwork Projects unresponsive browser tabs issue

Detected by Pingoru
Jul 07, 2025, 02:11 PM UTC
Resolved
Jul 07, 2025, 03:20 PM UTC
Duration
1h 9m
Affected: Teamwork Projects - US regionTeamwork Projects - EU Region
Timeline · 5 updates
  1. investigating Jul 07, 2025, 02:11 PM UTC

    We are currently investigating reports of browser tabs taking a long time to load or freezing up.

  2. investigating Jul 07, 2025, 02:13 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 07, 2025, 02:40 PM UTC

    We have identified the root cause of the issue and are working to release a fix shortly.

  4. monitoring Jul 07, 2025, 02:54 PM UTC

    We've released a fix which to resolve the issue. We'll continue to monitor to ensure all affected customers are unblocked.

  5. resolved Jul 07, 2025, 03:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 3, 2025

Loading Issues with Teamwork Chat

Detected by Pingoru
Jul 03, 2025, 02:28 PM UTC
Resolved
Jul 03, 2025, 02:39 PM UTC
Duration
11m
Affected: Teamwork Chat - US Region
Timeline · 2 updates
  1. investigating Jul 03, 2025, 02:28 PM UTC

    We are currently experiencing loading issues with Teamwork Chat, our engineers are aware and investigating.

  2. resolved Jul 03, 2025, 02:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 30, 2025

Slow load timw

Detected by Pingoru
Jun 30, 2025, 03:21 PM UTC
Resolved
Jul 01, 2025, 05:30 AM UTC
Duration
14h 8m
Affected: Teamwork Projects - US regionTeamwork Desk - US RegionTeamwork Chat - US RegionTeamwork Spaces - US Region
Timeline · 2 updates
  1. investigating Jun 30, 2025, 03:21 PM UTC

    We are currently seeing some slow loading across Teamwork Desk, Spaces and Chat.

  2. resolved Jul 01, 2025, 05:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 26, 2025

Delayed processing of inbound mail in US region

Detected by Pingoru
Jun 26, 2025, 04:11 PM UTC
Resolved
Jun 26, 2025, 05:22 PM UTC
Duration
1h 11m
Affected: Teamwork Projects - US region
Timeline · 3 updates
  1. investigating Jun 26, 2025, 04:11 PM UTC

    We are currently investigating an issue where inbound mail to Teamwork.com (Projects) is delayed.

  2. monitoring Jun 26, 2025, 04:51 PM UTC

    The issue has been identified and resolved. New inbound mails are arriving as expected now. We are working to process the backlog of unhandled mail.

  3. resolved Jun 26, 2025, 05:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 26, 2025

Teamwork Desk Mail Processing

Detected by Pingoru
Jun 26, 2025, 01:38 PM UTC
Resolved
Jun 27, 2025, 09:15 AM UTC
Duration
19h 36m
Affected: Teamwork Desk - US RegionTeamwork Desk - EU Region
Timeline · 2 updates
  1. monitoring Jun 26, 2025, 01:38 PM UTC

    Teamwork Desk experienced an issue earlier today that caused delays in email processing. The issue has now been resolved, and mail is currently processing as normal. Please note that there will still be some delays in messages received over the past few hours. We’re continuing to monitor the system closely

  2. resolved Jun 27, 2025, 09:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 9, 2025

Intermittent load issues with Teamwork Desk

Detected by Pingoru
May 09, 2025, 11:25 AM UTC
Resolved
May 09, 2025, 12:10 PM UTC
Duration
45m
Affected: Teamwork Desk - US RegionTeamwork Desk - EU Region
Timeline · 3 updates
  1. investigating May 09, 2025, 11:25 AM UTC

    We are currently investigating this issue.

  2. monitoring May 09, 2025, 11:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 09, 2025, 12:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 16, 2025

Email delivery

Detected by Pingoru
Apr 16, 2025, 09:09 PM UTC
Resolved
Apr 16, 2025, 10:45 PM UTC
Duration
1h 35m
Affected: Teamwork Desk - US RegionTeamwork Desk - EU Region
Timeline · 2 updates
  1. investigating Apr 16, 2025, 09:09 PM UTC

    We are currently seeing issues with email delivery, we are investigating

  2. resolved Apr 16, 2025, 10:45 PM UTC

    The issue with email delivery is resolved. All undelivered mail has been queued and will be delivered.

Read the full incident report →

Minor April 1, 2025

Teamwork Desk

Detected by Pingoru
Apr 01, 2025, 05:06 PM UTC
Resolved
Apr 01, 2025, 05:25 PM UTC
Duration
19m
Affected: Teamwork Desk - US Region
Timeline · 3 updates
  1. investigating Apr 01, 2025, 05:06 PM UTC

    We are currently investigating loading issues with Teamwork Desk

  2. investigating Apr 01, 2025, 05:08 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 01, 2025, 05:25 PM UTC

    We have implemented a fix and are monitoring results.

Read the full incident report →

Minor March 27, 2025

Search and Reporting issues with Teamwork Desk

Detected by Pingoru
Mar 27, 2025, 10:52 AM UTC
Resolved
Apr 02, 2025, 01:32 PM UTC
Duration
6d 2h
Affected: Teamwork Desk - US RegionTeamwork Desk - EU Region
Timeline · 3 updates
  1. investigating Mar 27, 2025, 10:52 AM UTC

    We are currently looking into issues with Teamwork Desk, specifically around search and reporting.

  2. monitoring Mar 31, 2025, 08:45 AM UTC

    We have released a fix and are monitoring the result.

  3. resolved Apr 02, 2025, 01:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 21, 2025

Problems with ticket send in Teamwork Desk

Detected by Pingoru
Mar 21, 2025, 04:47 PM UTC
Resolved
Mar 21, 2025, 07:47 PM UTC
Duration
2h 59m
Affected: Teamwork Desk - US Region
Timeline · 2 updates
  1. investigating Mar 21, 2025, 04:47 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 21, 2025, 07:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 12, 2025

Signup API Check has failed

Detected by Pingoru
Mar 12, 2025, 02:55 PM UTC
Resolved
Mar 12, 2025, 03:16 PM UTC
Duration
21m
Timeline · 2 updates
  1. investigating Mar 12, 2025, 02:55 PM UTC

    We're currently investigating an issue with our service

  2. resolved Mar 12, 2025, 03:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 27, 2025

Teamwork Chat - Service offline

Detected by Pingoru
Feb 27, 2025, 04:04 PM UTC
Resolved
Feb 27, 2025, 05:25 PM UTC
Duration
1h 20m
Affected: Teamwork Chat - US Region
Timeline · 3 updates
  1. investigating Feb 27, 2025, 04:04 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 27, 2025, 04:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 27, 2025, 05:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 14, 2025

Degraded performance on login flow

Detected by Pingoru
Feb 14, 2025, 03:31 PM UTC
Resolved
Feb 14, 2025, 04:16 PM UTC
Duration
44m
Affected: Teamwork Projects - US regionTeamwork Desk - US RegionTeamwork Chat - US RegionTeamwork Spaces - US RegionTeamwork CRM - US regionTeamwork Projects - EU RegionTeamwork Desk - EU RegionTeamwork Chat - EU RegionTeamwork Spaces - EU RegionTeamwork CRM - EU Region
Timeline · 4 updates
  1. identified Feb 14, 2025, 03:31 PM UTC

    We're aware some customers are experiencing issues logging into teamwork.com. Our team are working urgently to resolve this issue and restore full service

  2. identified Feb 14, 2025, 03:31 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Feb 14, 2025, 03:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 14, 2025, 04:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 12, 2025

Issues with tasks & timers in US region

Detected by Pingoru
Feb 12, 2025, 03:53 PM UTC
Resolved
Feb 12, 2025, 05:26 PM UTC
Duration
1h 32m
Affected: Teamwork Projects - US region
Timeline · 2 updates
  1. investigating Feb 12, 2025, 03:53 PM UTC

    We are currently seeing issues for a subset of users in the US region on tasks and timers, we are looking into this at the moment.

  2. resolved Feb 12, 2025, 05:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 11, 2025

Loading issues on tasks and timers

Detected by Pingoru
Feb 11, 2025, 08:14 PM UTC
Resolved
Feb 12, 2025, 08:45 AM UTC
Duration
12h 31m
Affected: Teamwork Projects - US region
Timeline · 2 updates
  1. investigating Feb 11, 2025, 08:14 PM UTC

    We are currently seeing issues for some users on tasks and timers, we are looking into this at the moment.

  2. resolved Feb 12, 2025, 08:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 10, 2025

Load issues with Teamwork Chat

Detected by Pingoru
Feb 10, 2025, 05:18 PM UTC
Resolved
Feb 10, 2025, 05:41 PM UTC
Duration
23m
Affected: Teamwork Chat - US Region
Timeline · 2 updates
  1. investigating Feb 10, 2025, 05:18 PM UTC

    We are seeing some loading issues for some users on Teamwork Chat, the team here are looking into this and all will be back to normal really soon.

  2. resolved Feb 10, 2025, 05:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 5, 2024

Send/Receive issues with Teamwork Desk

Detected by Pingoru
Dec 05, 2024, 09:26 PM UTC
Resolved
Dec 05, 2024, 10:10 PM UTC
Duration
44m
Affected: Teamwork Desk - US RegionTeamwork Desk - EU Region
Timeline · 4 updates
  1. investigating Dec 05, 2024, 09:26 PM UTC

    We are seeing some issues with sending and receiving tickets on Teamwork Desk

  2. investigating Dec 05, 2024, 09:27 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 05, 2024, 10:00 PM UTC

    A fix has been implemented, and we are monitoring, service should be working as expected.

  4. resolved Dec 05, 2024, 10:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 4, 2024

Desk not loading properly

Detected by Pingoru
Dec 04, 2024, 12:20 PM UTC
Resolved
Dec 04, 2024, 03:39 PM UTC
Duration
3h 19m
Affected: Teamwork Desk - US RegionTeamwork Desk - EU Region
Timeline · 4 updates
  1. investigating Dec 04, 2024, 12:20 PM UTC

    We are currently having issues with loading Desk in US region. Investigation is in progress.

  2. monitoring Dec 04, 2024, 12:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Dec 04, 2024, 12:51 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 04, 2024, 03:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 27, 2024

Desk Performance Degradation in US Region

Detected by Pingoru
Nov 27, 2024, 02:43 PM UTC
Resolved
Nov 27, 2024, 04:54 PM UTC
Duration
2h 11m
Affected: Teamwork Desk - US Region
Timeline · 3 updates
  1. investigating Nov 27, 2024, 02:43 PM UTC

    We are investigation reports of degradation performance on Teamwork Desk in our US region.

  2. monitoring Nov 27, 2024, 03:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 27, 2024, 04:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 26, 2024

Degraded performance Teamwork Desk

Detected by Pingoru
Nov 26, 2024, 08:13 PM UTC
Resolved
Nov 27, 2024, 08:44 AM UTC
Duration
12h 30m
Affected: Teamwork Desk - US RegionTeamwork Desk - EU Region
Timeline · 4 updates
  1. investigating Nov 26, 2024, 08:13 PM UTC

    We are currently seeing some degraded performance with Teamwork Desk, we are currently investigating.

  2. investigating Nov 26, 2024, 08:45 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 26, 2024, 10:14 PM UTC

    A fix has been deployed, and we are monitoring. Thanks for your patience.

  4. resolved Nov 27, 2024, 08:44 AM UTC

    This incident has been resolved.

Read the full incident report →