Teamwork incident

Send/Receive issues with Teamwork Desk

Minor Resolved View vendor source →

Teamwork experienced a minor incident on December 5, 2024 affecting Teamwork Desk - US Region and Teamwork Desk - EU Region, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2024, 09:26 PM UTC
Resolved
Dec 05, 2024, 10:10 PM UTC
Duration
44m
Detected by Pingoru
Dec 05, 2024, 09:26 PM UTC

Affected components

Teamwork Desk - US RegionTeamwork Desk - EU Region

Update timeline

  1. investigating Dec 05, 2024, 09:26 PM UTC

    We are seeing some issues with sending and receiving tickets on Teamwork Desk

  2. investigating Dec 05, 2024, 09:27 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 05, 2024, 10:00 PM UTC

    A fix has been implemented, and we are monitoring, service should be working as expected.

  4. resolved Dec 05, 2024, 10:10 PM UTC

    This incident has been resolved.