Teamwork incident

Teamwork Projects & Desk US region loading issues

Major Resolved View vendor source →

Teamwork experienced a major incident on July 7, 2025 affecting Teamwork Projects - US region and Teamwork Desk - US Region, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2025, 04:10 PM UTC
Resolved
Jul 07, 2025, 06:28 PM UTC
Duration
2h 18m
Detected by Pingoru
Jul 07, 2025, 04:10 PM UTC

Affected components

Teamwork Projects - US regionTeamwork Desk - US Region

Update timeline

  1. investigating Jul 07, 2025, 04:10 PM UTC

    We're investigating an issue in our infrastructure which is causing loading issues for customers in the US region.

  2. monitoring Jul 07, 2025, 04:33 PM UTC

    We identified the issue as being caused by an unexpected failover in a 3rd party service. Teamwork.com services recovered quickly and we'll continue to monitor for any remaining customer impact over the next few hours.

  3. resolved Jul 07, 2025, 06:28 PM UTC

    This incident has been resolved.