Teamwork incident

Teamwork Desk - Mail delivery - Degraded Performance

Minor Resolved View vendor source →

Teamwork experienced a minor incident on November 13, 2025 affecting Teamwork Desk - US Region and Teamwork Desk - EU Region, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2025, 04:39 PM UTC
Resolved
Nov 13, 2025, 06:10 PM UTC
Duration
1h 31m
Detected by Pingoru
Nov 13, 2025, 04:39 PM UTC

Affected components

Teamwork Desk - US RegionTeamwork Desk - EU Region

Update timeline

  1. investigating Nov 13, 2025, 04:39 PM UTC

    We are currently investigating reports of degraded mail delivery service for a limited number of customers.

  2. resolved Nov 13, 2025, 06:10 PM UTC

    An issue with an upstream provider has been resolved, normal service has been restored.