Teamwork incident
Investigating delayed processing of emails in Teamwork Desk
Teamwork experienced a minor incident on February 16, 2026 affecting Teamwork Desk - US Region, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Teamwork Desk - US Region
Update timeline
- investigating Feb 16, 2026, 03:14 PM UTC
We are currently investigating this issue.
- identified Feb 16, 2026, 03:17 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 16, 2026, 03:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 16, 2026, 03:53 PM UTC
This incident has been resolved.