Teamwork incident
Investigating: Email Delivery Delays to Microsoft Email Addresses
Affected components
Update timeline
- investigating Feb 25, 2026, 10:19 AM UTC
We are currently investigating an issue affecting the delivery of Teamwork Desk messages and Projects notifications to free Microsoft email addresses, including @live, @hotmail, and @outlook domains. Emails to these addresses may be delayed or not delivered. Our team is actively working with our email delivery provider to resolve this as quickly as possible. Emails to other providers and custom domains are unaffected. We will provide an update as soon as we have more information. We apologise for any inconvenience.
- investigating Feb 26, 2026, 02:28 PM UTC
We are continuing to investigate this issue.
- resolved Feb 26, 2026, 02:28 PM UTC
This incident has been resolved.
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