Teamtailor incident

Realtime messaging - External Service Provider

Major Resolved View vendor source →

Teamtailor experienced a major incident on July 26, 2023 affecting EU (Ireland) and US West (Oregon), lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2023, 07:30 AM UTC
Resolved
Jul 26, 2023, 08:17 AM UTC
Duration
46m
Detected by Pingoru
Jul 26, 2023, 07:30 AM UTC

Affected components

EU (Ireland)US West (Oregon)

Update timeline

  1. investigating Jul 26, 2023, 07:30 AM UTC

    An external service provider is having issues with their service. We are investigating and gauging the impact. Currently there is a degraded performance of our application.

  2. identified Jul 26, 2023, 07:30 AM UTC

    Issue has been identified and provider has been contacted.

  3. monitoring Jul 26, 2023, 07:35 AM UTC

    External provider has corrected the issue with their service, we will keep monitoring.

  4. resolved Jul 26, 2023, 08:17 AM UTC

    Everything is back to normal